Every enquiry answered in minutes.
How we make sure a kitchen or bathroom company replies to every enquiry quickly, day or night, without hiring a call centre.
This page describes how Trevux approaches this kind of project. It is an example, not a specific client's results.
- Sector
- Home improvement
- Services
- Marketing automation, AI assistants
- Starting point
- Leads in four inboxes, replies when someone is free
- Focus
- CRM, lead scoring, AI assistant, booking
01
The challenge
Enquiries arrive by form, phone, social messages and email. They land in different places, and the first reply often waits until someone is back in the office.
By then the prospect has asked two competitors for a quote.
02
The strategy
We bring every lead source into one pipeline, score each lead on fit and intent, and decide what the right first response is for each type.
- One pipeline for every lead source
- Scoring rules agreed with the sales team
- A first reply for every lead type, at any hour
03
The solution
An AI assistant trained on the company's services, areas and prices answers questions, collects project details and offers a consultation slot from the real calendar.
Anything unusual, such as a complaint or a large commercial job, is handed straight to a person with the full conversation attached.
04
What we measure
The numbers we agree with you before work starts, and report on every week.
- Speed to first reply
- STL
- Consultations booked
- CB
- Out-of-hours leads captured
- OOH
- Lead-to-sale rate
- L2S
Sound like your business?
Tell us where you are today. We will show you what the first 90 days would look like.